About
UP! Ultimate Adventure Park in Ashburn, VA, is a premier indoor adventure destination spanning 17,000 sq. ft., designed to provide exhilarating experiences for families and groups. The park features 36 uniquely themed climbing walls, a two-story ropes course culminating in a zipline, slick slides that launch into air pillows, a massive cargo net, and a vibrant arcade with prize redemption games. While there isn't a dedicated toddler zone, the attractions cater to a wide range of ages, ensuring fun for both kids and adults. The facility includes five private party rooms, making it an ideal venue for birthdays, group events, and corporate team-building activities. An on-site café offers a variety of food and beverage options, including pizzas, salads, and snacks, to keep guests energized throughout their visit.
Play Areas and Activities
UP! Ultimate Adventure Park, spanning 17,000 square feet with 33-foot ceilings, offers a variety of high-energy attractions for children and families. The centerpiece is 36 uniquely themed climbing walls, designed to resemble landmarks like Big Ben or the Empire State Building, catering to various skill levels. A ropes course challenges agility, while a single zipline provides an adrenaline rush. Three thrilling slides, including two-story slick slides that end in a giant air cushion, add excitement. A massive cargo net encourages climbing and exploration, and an extensive arcade with prize redemption offers games for all ages. The park emphasizes active, screen-free play (outside the arcade), promoting physical fitness and creativity. Attractions are included in the admission price, allowing guests to explore freely during their visit. The facility is designed to create an immersive, adventure-filled environment for kids and kids-at-heart.
Pricing
• General admission: $25 per person for 2 hours of unlimited play.
• Children 3 and under: Free with a paid adult admission.
• Party packages: Start at $375 for 10 guests, including 2 hours of playtime, a private party room, and food options.
• Additional guests: $25 each.
Facilities and Amenities
Located at 20051 Riverside Commons Plz, Ste. 136, Ashburn, VA, UP! operates Monday through Thursday from 10 AM to 8 PM, Friday from 10 AM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 8 PM, with hours subject to change. Admission ranges from $31.95 to $49.95, with free entry for children ages 3 and under with an adult ticket. Safety is prioritized with mandatory online waivers, trained staff, and strict safety protocols for climbing, ziplining, and ropes courses. Jump socks are required (available for purchase). The second-floor Parent Lounge features comfortable seating, two large TVs, and a view of the play areas, allowing adults to relax or catch up on sports. Free Wi-Fi is implied but not explicitly stated. The facility includes five private party rooms with basic supplies, ample parking, and a full-service restaurant and bar offering meals, snacks, and coffee. The park is nut-free to accommodate allergies, and cleanliness is maintained to ensure a welcoming environment.
Positive Reviews
• Variety of Engaging Attractions: Families appreciate the diverse range of activities, from themed climbing walls to slides and arcade games, ensuring kids of different ages stay entertained for hours.
• Safe and Clean Environment: Parents value the rigorous safety protocols and well-maintained facility, which create a secure and hygienic space for children to play.
• Relaxing Parent Lounge: The mezzanine-level lounge with TVs and a clear view of the play areas is a hit, allowing adults to unwind while supervising their kids.
• High-Energy Fun: Guests enjoy the heart-pounding activities like the zipline and ropes course, which tire kids out and make for a memorable outing.
• Friendly Staff: Visitors often praise the staff’s enthusiasm and helpfulness, noting their role in guiding kids through activities and enhancing the experience.
Negative Reviews
• High Admission Costs: Some families find the ticket prices, especially for shorter sessions or multiple children, to be expensive compared to similar local venues.
• Crowding During Peak Times: On weekends or holidays, the park can become overcrowded, leading to wait times for climbing walls or slides, which frustrates guests.
• Limited Arcade Prize Quality: The arcade’s prize redemption options are sometimes seen as underwhelming, disappointing kids who spend time earning points.
• Short Party Room Time: For some party packages, the allocated time in private rooms feels rushed, making it hard to fit in food, cake, and celebrations comfortably.
• Inconsistent Staff Supervision: While generally attentive, some staff members occasionally seem distracted, leading to delays in assisting with harnesses or activities.
Kids Birthday Party
UP! Ultimate Adventure Park is a popular venue for birthday parties and group events, offering packages that include access to all attractions, a private party room, and a dedicated host for setup and cleanup. Party rooms accommodate various group sizes, with basic supplies like tablecloths and plates provided. Activities like climbing walls, slides, and the arcade keep kids engaged, and the park’s vibrant atmosphere makes celebrations exciting. Group events, such as team outings or field trips, benefit from the facility’s capacity and variety, with options for private rentals for exclusive use. Parents appreciate the stress-free planning and the kids’ enthusiasm for the activities. However, some note that concurrent parties and open play can make the park feel crowded, limiting access to certain attractions. The high cost of party packages and occasional staff coordination issues, like delays in room setup, are drawbacks. Overall, the park delivers a fun, action-packed event experience, but better crowd management and pricing flexibility would enhance satisfaction.
Food
UP! Ultimate Adventure Park features a full-service restaurant and bar, offering a range of meals, snacks, coffee, and beverages, including adult options like beer and wine. The menu includes kid-friendly items and healthier choices, aligning with the park’s active environment. The nut-free policy ensures safety for guests with allergies, and the in-house cafe’s convenience is appreciated for quick refueling. Families can bring their own food for private party rooms, adding flexibility for celebrations. However, the restaurant’s offerings are sometimes described as basic, with limited variety or dietary-specific options like gluten-free or vegan items. Food prices are considered high by some, especially for smaller portions, and wait times for service can be long during busy periods. While the ability to bring party food and the on-site dining options are positives, a more diverse and affordable menu would improve the experience for longer visits.